Eight sectors, chosen for the diversity of their constraints: regulatory intensity, public exposure, operational criticality, dependency on a single vendor.
A notebook does not summarise the standard, it executes it. The reader follows one organisation along the whole way, from the first observation to the day it takes back control of its vendor.
What the organisation has already deployed, what it believes it controls, and what it cannot yet name.
What is actually delegated, at which autonomy level, and before whom the decision remains defensible.
The guardrails, the stopping points, the escalation thresholds and the person answerable.
Supervision held over time, incidents, permission reviews and declared blind spots.
Degraded mode, holding the record, and the effective ability to change foundation.
The case is built, the method is not. What transfers from one notebook to the next is not the story, it is the sequence of cards.
The organisation is precise enough for a reader of that sector to recognise it: volumes, constraints, decision chain.
No notebook describes an existing company, and none claims to document a real practice.
Every step names the toolkit cards used, so the path can be replayed on a real case.
The Playbook projects, ACF in Action observes. The distinction is explicit on both pages, and it is what protects the credibility of the second.
The frame the notebooks run is already available: 45 printable cards across three families and the toolkit Manual, free for teaching and non-profit use.
Download the toolkit →